Meet our Board
Telligen Community Initiative is governed by a Board of Directors that sets and approves strategy for the organization, provides governance and approves all grant awards.
Kim Downs is a retired registered nurse and former Certified Professional in Healthcare Quality, working as a mental health nurse before pursuing a career in utilization and quality review. Downs worked at Telligen, Inc. for over 30 years. With progressive experience in operational, supervisory and fiscal responsibility, Downs led numerous Medicare, Medicaid and commercial quality improvement initiatives across five states. Downs also served on Telligen’s bid and proposal team before retiring in 2015. Kim’s experience and expertise will offer a unique perspective to our philanthropic work.
Pam Ballou-Nelson, RN, MSPH, PHD
In February 2016, Pam Ballou-Nelson joined the Medical Group Management Association (MGMA) in its Health Care Consulting Group as a senior consultant. Ballou-Nelson is responsible for delivering client services in improving the patient experience and strengthening the group’s population health management services, which takes a holistic approach to preventive care and reducing the cost of care for an entire population, not just individual patients. Ballou-Nelson came to MGMA from her last role as a process improvement consultant for both physician practices and hospital systems at Encore, A Quintiles Company, where she served as an expert advisor around many aspects of accountable care organizations and population health practices. Prior to her consulting experience, Ballou-Nelson served in multiple hospital leadership roles, including as the clinical quality director for the Physician Hospital Organization of Adventist Health Network in Chicago and director of operations for the Avanti Health System. Ballou-Nelson earned her doctorate and masters of science in public health from Walden University in Minneapolis, MN. She holds an MA in communications from Wheaton College and is a registered nurse, with a bachelor of science in nursing from the University of Utah. Pam is an NCQA PCMH CCE. She is an industry speaker and author, who has shared her insights on the many facets of patient care and experience in a variety of forums and publications.
Michele Druker recently retired after a 30-year career at Wellmark, Inc. Druker served as Vice President, Associate General Counsel and Assistant Board Secretary for Wellmark, Inc. She also served as Board Secretary for The Wellmark Foundation. She is a past member of the Board of Directors and Treasurer for the Central Iowa Chapter of the American Red Cross and a past member of the Children and Families of Iowa Foundation Board of Directors. Prior to joining the Wellmark Legal Department in 1988, she was a Partner at the Dickinson Law Firm, Des Moines, Iowa. Ms. Druker received her Bachelor’s degree from Wesleyan University and her JD from the University of Iowa College of Law.
R. Ried Boom, MD
Dr. Boom obtained his medical degree from the University of Iowa in Iowa City, Iowa in 1980. His residency in family practice was completed in 1983 at St. Francis-Mayo Family Practice residency at St. Francis Hospital in LaCrosse, Wisconsin. Dr. Boom is Board Certified in Family Medicine. His scope of practice includes family practice, obstetrics, and Cesarean sections. He joined our staff in October of 1986. On November 4, 2016, R. Ried Boom, MD was awarded the 2016 Lifetime Achievement Award from the Iowa Academy of Family Physicians. This award is given annually to a family physician(s) who has been a member of IAFP; is a resident of Iowa; has been involved in significant community service and civic activities; is a role model for other family physicians, residents and/or medical students. Awardees of the Lifetime Achievement Award are nominated by other members of the IAFP. Dr. Boom was therefore recognized by a committee of his colleagues. His experience and expertise a rural practitioner and affinity for quality improvement will offer a unique perspective to our philanthropic work.
Gerard Clancy, MD
In June 2020, Dr. Gerard Clancy returned to the University of Iowa to serve as senior associate dean for external affairs and professor of psychiatry for the university’s Carver College of Medicine. Prior to this appointment, Dr. Clancy was selected by the University of Tulsa Board of Trustees as the president designate to assume overall leadership in late 2016. Prior to this appointment, Clancy served as the University of Tulsa Vice President for Health Affairs, Dean of the College of Health Sciences and currently holds the Oxley Foundation Chair in Community Medicine, all at the University of Tulsa. He serves on numerous boards across Oklahoma and is the 2015 Chairman of the Board of the Tulsa Area United Way. He continues to work at the Laureate Institute for Brain Research and continues to see psychiatric patients. Dr. Clancy’s areas of expertise include health disparities, health care delivery system and health professions education transformation, severe mental illness and creative talent development, retention, and recruitment for regional economic development.
James Stavneak has undergraduate degrees in Economics/Math and a Master’s of Business Administration. Stavneak has worked in progressive roles in planning, financial, or Chief Financial Officer roles for Union Pacific Railroad, Schneider Transportation, Ruan Transportation, National Pork Producers Council (trade association for pork industry), International Simulation and Training Systems LLC, and Telligen. Stavneak work for Telligen, Inc. for over a decade prior to retiring in 2016.