United Ways of Iowa

Grant Summary: Early in the COVID-19 pandemic, the existing 2-1-1 infrastructure in Iowa became a preferred source for community referral and informational sources. During the month of March, the 2-1-1 line in Iowa received between four to five times the call volume from the previous year at the same time – almost entirely attributable to COVID-19 in combination with the economic downturn/high levels of emerging unemployment.  A modest TCI grant will help resource unplanned expenses around lifting this invaluable community service.